AGCO Tech Connect8.1.1 - App Store

Tech Connect is a suite of tools focused on the Dealer Service Technician.

PDI provides the dealer the ability to perform machine specific delivery inspections using a laptop or mobile device. Tech Connect PDI will ensure that the machine has arrived in the expected condition free of any defects introduced during the manufacturing process and possible damage(s) caused during transportation.

Support Center is the SOURCE replacement you have been waiting for. Quickly, and easily create and submit incidents to AGCO using Tech Connect Web, or Tech Connect Mobile to get the support you need to get the job done.

Knowledge Objects provides access to all of AGCOs knowledge objects with a streamlined full text search capability

A multiplatform (Web, iOS) solution for technical information, inspections, and incident management.

Key Benefits:

. Partial Serial Number Lookup
. Real time notifications of incident updates.
. Capture Photographs and Videos of issues directly from your mobile device (phone or tablet)
. Integrated Knowledge lookup, eliminating the need to search through Knowledge Objects before submitting an incident
. Full Text Knowledge Object Search
. Filter content by Brand, Machine Type, Series and/or Model
. Provide feedback at the Knowledge Object Level
. Tech Connect Supports performing Pre-Delivery Inspections online and offline when an internet connection is not available, eliminating the need to print, process and re-enter data later.
. Mobile device support including iOS phones and tablets.
. Unified access to Technical Publications
1. Operator Manuals
2. Service Bulletins
3. Assembly Instructions
4. Fault Trees
5. Workshop Manuals

Version History App crash bug fixes. 8.1.1 Apr 30 Bug fixes and improvements. 8.1.0 Feb 5 Bug fixes and improvements. 8.0.8 Feb 3 • Fixes to MPP Functionality
• Prevention of app crashing 8.0.7 07/06/2025 Bugfixes for Performance 8.0.6 01/29/2025 • Bugfixes for application. 8.0.5 11/06/2024 Severity added to DTC lookup. 8.0.4 09/11/2024 • Feature Configuration filters available
• Bugfixes for performance improvements 8.0.3 07/04/2024 Bugfixes to fix Picture Viewer functionality 8.0.2 04/22/2024 Year of Manufacture:
This feature allows dealer users to capture the year of manufacture for an AGCO machine which is necessary to identify machines qualified for subsidy payment. The year of manufacture should be completed automatically or manually in case of machines with missing serial number information. This improvement helps dealer users generate revenue for the parts and services provided based on the support machine needs. It also helps customers review the report and feel confident about the support provided by dealers to keep their machines up-to-date.
Bug Fixes:
The "My Case" section in the Tech Connect application on iOS is now available without the app closing automatically.
The case comments and attachments on iOS devices are now getting added without any error pop-ups. 8.0.1 03/04/2024 The "My Case" section in the Tech Connect application on iOS is now available without the app closing automatically.
Year of Manufacture for Support Cases & Inspections 8.0.0 02/21/2024 Enhancements:
• Enhanced search experience to allow for better search with Search bars
• Availability of Proactive Alerts
Fixes:
• Ability to Easily Save Inspections on iPad
• Reloading Issue in Tech Connect
• Offline Availability of Non-English Operators Manuals 7.9.9 12/12/2023 Enhancements:
- Easier Search by exact search terms
- Paid Average Repair Time for Tech Ready 7.9.8 09/18/2023 - Warranty Information - updated info includes standard and extended warranties
- Easier dealer code selection
- Bugfixes for user logins for SA & EME users, and inspection availability 7.9.7 07/15/2023 Bug Fixes 7.9.6 04/24/2023 - DTC Search (Beta)
- PSP link to Service Bulletin
- PSP Info
- Bug Fixes 7.9.5 04/21/2023 - Platform Support Request as separate queue, Technicians' relevant contact number reminder.
- Bug fixes 7.9.4 02/11/2023 - Expanded dealer account access for dealer technicians, where users can log into any account they have access to without having to use multiple email addresses
- Improvements to the Inspection module, with performance improvement with the Ideal PDI Form & the ability to bulk upload attachments to Inspection items
- Corrected Comment/Text field in question that was visually blocked by iPad onscreen keyboard
- Corrected IDEAL combine PDI submission issues
- Corrected biometric issue to log into Tech Connect 7.9.3 11/20/2022 Bug Fixes:
Login issue 7.9.2 10/26/2022 - Bug Fixes
- Enhancements 7.9.1 09/11/2022 - Support Center Improvements
- Bug fixes 7.9.0 07/23/2022 We are continuing to validate Tech Ready and plan to enable the functionality by April 2022. 7.7.1 03/13/2022 TechReady 7.7.0 03/05/2022 - Bug Fixes
- Minor Improvements 7.6.0 01/15/2022 - Enhanced Support for Precision Farming Systems Support cases
-Additional drop down lists for improvement of accuracy of cases (Auto Guidance System, Rate Control System, Yield/Mapping System, and Performance)
-Specific fields (Software Version, Installed Receiver, Used Signal) require additional input
- Video support now available in Tech Connect
- Top Tech videos available (for North American dealer users only) in Service Information Panel
- Corrected language stacking issue 7.5.0 12/05/2021